Purpose

These Guidelines describe how ConveYour designs, deploys, monitors, and improves AI-enabled capabilities used in recruiting workflows. Their purpose is to help customers use AI in a way that is transparent, secure, accountable, and appropriate for employment-related contexts.

ConveYour's goal is to support talent teams, not to replace their judgment or assume responsibility for employment decisions. Customers remain responsible for their hiring policies, decisions, and compliance obligations.

Scope

These Guidelines apply to ConveYour AI-enabled features, the data processed by those features, employees and contractors who build or operate them, and third-party providers involved in delivering them.

They cover the full lifecycle of an AI capability: design, development, testing, release, customer use, monitoring, incident response, and retirement.

They are especially relevant when a feature may affect candidates, recruiters, employees, or other individuals in an employment context.

Guiding principles

• Human accountability. ConveYour does not position AI output as the sole basis for an employment decision. People must be able to review, question, and override AI-assisted outputs.
• Appropriate use. We design AI features for defined recruiting workflows and document their intended use, limits, and known risks.
• Fairness and nondiscrimination. We assess material bias risks in AI-enabled workflows and take reasonable steps to test, monitor, investigate, and reduce identified issues.
• Transparency. We provide customers with clear information about relevant AI functionality, the role it plays in a workflow, and the controls available to them.
• Privacy and data stewardship. Customer data remains customer data. We use it only as authorized by our agreements and documented product practices, and protect it with appropriate technical and organizational safeguards.
• Security and access control. We limit access to data and systems based on job need, protect information in transit and at rest, and maintain records that support investigation of authorized activity.
• Traceability. We maintain records appropriate to the feature and risk, including relevant inputs, outputs, configuration, human actions, and system events, so questions can be investigated.
• Reliability and safety. We test AI-enabled features before release, monitor them after release, and provide a process to address defects, misuse, unexpected behavior, and customer concerns.
• Continuous improvement. We review these Guidelines and our controls as our products, customer use cases, and legal obligations change.

<aside> 🧭

AI Governance

ConveYour AI Guidelines & Governance

</aside>

<aside> ➡️

Next up

Recruiting AI Use & Limits

</aside>