Purpose

ConveYour gives customers meaningful control over how they use AI-enabled features within their own workflows. Customers should be able to make informed choices about who uses a feature, what information it processes, how it fits into a human process, and how concerns are reported.

Controls vary by feature and customer configuration. ConveYour communicates the controls available for each material AI-enabled capability and does not imply that a control exists where it does not.

Customer configuration

Where supported by the product, customers may configure relevant aspects of their use of ConveYour, including:

ConveYour seeks to make higher-risk uses easier to control, limit, or disable when appropriate.

Human review and workflow design

Customers decide how ConveYour fits into their internal processes. For employment-related or other consequential workflows, customers should configure use of the service to preserve appropriate human review and accountability.

Customers should avoid configuring a workflow so that AI-generated output becomes the sole basis for a consequential decision. ConveYour may provide product guidance, warnings, or workflow controls that help users understand this limitation.

Information available to customers

ConveYour provides customers with reasonable information about relevant AI-enabled features, including their intended use, material limitations, available controls, and appropriate support channels.

Depending on the service and feature, customers may also have access to records or reports that help them understand use of the service, such as user activity, workflow status, configuration, system events, or AI-generated output. The availability and level of detail of these records depend on the product configuration, data sensitivity, and security requirements.

Reporting concerns